Airport meet & transfer
A coordinator meets you at arrivals, handles local SIM/e-payment setup and gets you to your hotel or hospital safely.
Non-clinical coordination & accompaniment service
Your trusted medical escort in China
We help international patients navigate Chinese hospitals — appointments, interpretation, transfers and accommodation — so language and paperwork never stand between you and care. We coordinate and accompany; we do not diagnose or treat.
- ✓ Bilingual coordinators
- ✓ Transparent service fees
- ✓ 7-day support
We help you access major public hospitals, including:
- Peking Union Medical College Hospital
- Peking University Third Hospital
- Sun Yat-sen Memorial Hospital
- Huadong Hospital Shanghai
- Ruijin Hospital Shanghai
- West China Hospital Chengdu
- Sichuan Provincial People's Hospital
- Chengdu First People's Hospital
Facility names are shown for orientation only and do not imply partnership, endorsement, or any guarantee of admission or outcome.
Why choose us
Built on transparency, not promises
Hospital fees stay hospital fees
You pay hospitals directly. We never add margins to medical charges — our only income is a clear service fee.
Real medical interpretation
Bilingual coordinators accompany you at the bedside and in consultations — not just phone translation.
Written quotes, always
You receive our service fee in writing before anything is confirmed. No surprises, no hidden costs.
One coordinator, start to finish
A named coordinator stays with your case from inquiry to departure, reachable 7 days a week.
Services
Everything around your care — handled
Appointment coordination
We research suitable departments, help book registrations, and plan realistic day-by-day hospital schedules with you.
Medical interpretation
In-person bilingual support at consultations, tests and pharmacy visits — plus translated visit summaries for home.
Case analysis support
Organize reports and imaging, and use our online case-analysis tool to keep every document structured and ready to share with doctors.
Accommodation & daily life
Recovery-friendly stays near your hospital, grocery and pharmacy runs, and help with everyday apps and payments.
Insurance claim documents
We help collect itemized invoices, diagnosis certificates and translated records your insurer asks for.
Gallery
Real places, real journeys
Browse photos of the cities and settings where we work, and watch real patient stories filmed in China. Videos play right here — you never leave this site.
▶ Patient stories (external videos, played in-site)
Videos are hosted on YouTube and were filmed independently by the patients themselves; they open in a player on this page and are not our advertisements.
Coverage
Three cities, one standard of care
Beijing
National referral hub — strong across complex and rare conditions, with long-standing international departments.
Shanghai
Deep specialist bench and the country's most mature international patient services, plus easy international flights.
Chengdu
Western China's medical center — famous West China Hospital, relaxed recovery pace and lower living costs.
Pricing & transparency
How the money works
1 · Hospital fees → paid by you, to the hospital
Registration, tests, treatment and medication are billed by the hospital at standard public prices. We never touch or mark up this money.
2 · Our service fee → quoted in writing, first
Coordination, interpretation and accompaniment are quoted per case before you commit. Simple half-day support and full multi-day packages are both available.
3 · Extras → you approve every one
Transfers, accommodation and errands are only booked with your written approval, at cost, with receipts.
Typical service engagements range from a single accompanied visit to multi-week support. Ask for a written quote — it is free and comes with no obligation.
FAQ
Questions patients ask us
Do you provide medical treatment or diagnosis?
No. We are a non-clinical coordination and accompaniment service. All diagnosis and treatment come from licensed hospitals and physicians. We handle the logistics, language and paperwork around that care.
I don't speak Chinese at all. Can you really help?
Yes — that is the core of what we do. A bilingual coordinator accompanies you in person to registrations, consultations, tests and the pharmacy, and helps translate both ways.
Which cities and hospitals do you cover?
We currently operate in Beijing, Shanghai and Chengdu, including the major public tertiary hospitals and their international departments listed above.
Can you guarantee admission or a treatment outcome?
No — and you should be wary of anyone who does. Admission and clinical decisions belong entirely to the hospitals and doctors. We make access and communication smoother, never outcomes.
How do payments work? Are hospital fees marked up?
Hospital fees are paid by you directly to the hospital at standard prices. Our service fee is quoted in writing before you confirm anything. Any extras (transfers, stays) are approved by you and billed at cost with receipts.
How fast can you arrange something?
We usually reply within one business day. Depending on hospital schedules, same-week coordination is often possible. Send the form below — it is free and without obligation.
Contact
Tell us about your situation
Send a few details and a named coordinator will reply — usually within one business day — with honest next steps and a written service quote. No obligation.
- ✉️ Form reply within 1 business day
- 💬 WhatsApp & WeChat available after first contact
- 🌍 We work in English, Chinese and more
Your details are used only to answer your inquiry and are never sold or shared.